Phone

(704)-504-8399
8:00am–5:00pm EST, Monday-Friday

(803)-431-9625
John's Cell - Emergency after hours contact

E-mail

sales@thelightsource.com
Orders

mail@thelightsource.com
Everything else

Fax

(704) 588 4637
Orders Fax

(704) 588 4693
Accounting Fax

Mail

The Light Source
3935 Westinghouse Blvd
Charlotte, NC 28273

Return Policy

Standard product in new condition can be returned for a 100% refund. Give us a call and we'll get you a RMA number so that you can ship it back.

Good return packaging is vital! If we do not receive the product in completely new condition that we can re-sell, then we'll charge a 20% restocking fee.

If the order was a special rush order, it is subject to a 20% restocking fee. No returns on custom made, non-standard product.

Also

We accept Visa, MasterCard, American Express, and Discover.

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Privacy

The Light Source may collect information about you via our website, orders, and dealer applications. We do not ever sell this information to other companies. This information is used by The Light Source for contacting customers, fulfilling orders, e-mail notifications and messages. If you have any questions feel free to contact us at mail@thelightsource.com